How Do I Change My Number Shown in Traceback Settings?
Noticed your phone number in Traceback settings and want to change it? Here's the honest answer: you can't, and there's a good reason for it.
The number shown in your settings is the number you registered with, and it's tied to your subscription. Because your subscription is linked to that number, it can't be changed from within the app.
Why the Number Is Fixed
When you sign up, the number you register becomes the number for your subscription and your reveal service. Changing it would break the link between your account, your billing, and the call forwarding setup, so it stays locked to your registered number.
What to Do If You Need a Different Number
If you've changed your phone number or registered with the wrong one, reach out to support through the app. Tap the support button at the top to message us on WhatsApp, and we'll help sort it out.
Privacy Note
Your registered number is used to run your subscription and reveal service. We only use it to operate the account it's tied to.
Troubleshooting
My number is wrong in settings. It can't be edited in the app. Contact support via the WhatsApp button at the top and we'll help.
I got a new phone number. Reach out to support so we can advise on your account, since the number is tied to your subscription.
Will changing my number stop reveals? Your reveal service is linked to your registered number, so any change needs to go through support to avoid breaking it.
Frequently Asked Questions
Can I change my number in Traceback?
No. The number is the one you registered with and it's tied to your subscription, so it can't be edited in the app.
Why is my number locked?
Your subscription and reveal service are linked to your registered number. Changing it would break that connection.
What if I switched phone numbers?
Contact support through the WhatsApp button at the top of the app, and we'll advise on your account.
Does my registered number affect reveals?
Yes. It's the number your reveal service runs on, which is why it stays fixed to your account.
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